Userlike Status

All Systems Operational

Chat Panel Operational

Dashboard Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Software maintenance Feb 21, 20:00-23:00 UTC

Dear Userlikers. We will be doing a planned software maintenance on Friday, February 21st 2019, from 8pm UTC until 11:00pm UTC.
Posted on Feb 13, 17:10 UTC

System Metrics Month Week Day

Website

Fetching

API

Fetching

Chat

Fetching

Past Incidents

Feb 20, 2020

No incidents reported today.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

Service disruption

Resolved - In an attempt to better protect our network infrastructure against incidents like the recent ones, our firewall interpreted a new filter more broadly than it should have. As a result, some of our systems could no longer talk to each other, which may have caused occasional random errors for about five minutes while we resolved the issue. Sorry for the disruption!
Feb 14, 11:25 UTC

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

Outage within Data Center Resolved

Resolved - The technical issues within our data center have been resolved and all Userlike services are once again available. We'll continue to monitor our servers closely to ensure there aren't further disruptions.

We apologize for any inconvenience and thank you for your patience in this matter.
Feb 7, 02:00 UTC

Feb 6, 2020

No incidents reported.