Resolved -
This incident has been resolved.
Jul 8, 12:29 UTC
Monitoring -
Meta has resumed sending template status updates. We are monitoring the system to ensure stability.
Jul 8, 07:18 UTC
Investigating -
We have received reports that the status of WhatsApp templates is not being updated. 360dialog confirmed that they are not receiving status updates from Meta, and have escalated to Meta support.
Jul 7, 13:36 UTC