All Systems Operational
Chat Panel Operational
Dashboard Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Website
Fetching
API
Fetching
Chat
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Past Incidents
Jan 26, 2020

No incidents reported today.

Jan 25, 2020
Resolved - The system was unavailable because of an internal process that got stuck in an unexpected place. Unfortunately, our monitoring systems did not catch this particular issue during the night - it only became apparent once typical activity levels for a weekend set in. We will, of course, look into how to stop this from happening again, and improve our monitoring to alert us sooner.
Jan 25, 07:32 UTC
Jan 24, 2020
Resolved - This incident has been resolved.
Jan 24, 09:15 UTC
Monitoring - A fix for the issue has been deployed.
Jan 24, 08:39 UTC
Identified - Our team has identified an issue preventing users with outdated browser (e.g. IE11) to login and chat with Userlike this morning.
A fix is on it's way. We apologize for any inconvenience this may have caused.
Jan 24, 08:36 UTC
Jan 23, 2020

No incidents reported.

Jan 22, 2020
Resolved - Due to a malformed config our loadbalancer had to restart, leading to a 3 minute outage for some of our customers. We are sorry for any inconvenience this may have caused.
Jan 22, 17:00 UTC
Resolved - A 15-minute network outage in our primary datacenter was resolved by datacenter staff.
Jan 22, 03:12 UTC
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.