Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 25, 2018 - 16:00 UTC
We’ll update our datacenter infrastructure on Saturday August the 25th. This means there’ll be a downtime from 16.00 - 20:00 UTC. If you’re still chatting around that time, please schedule in a coffee/watercooler break.
We recommend Operators to switch to Away status at least 10 minutes before to have enough time to complete any active chats without receiving new ones.
Posted Aug 16, 2018 - 12:02 UTC
This scheduled maintenance affected: Live Chat (Chat Panel) and Dashboard & Login, API.