Chat routing Issue

Incident Report for Userlike

Resolved

This incident has been resolved.
Posted Apr 15, 2024 - 16:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2024 - 16:37 UTC

Investigating

We are currently experiencing some issues with chat routing . Our Development Team is working to solve this as soon as possible.

We apologize for the inconvenience caused. Please keep an eye on this page for the latest updates.
Posted Apr 15, 2024 - 15:52 UTC
This incident affected: Website, Login, Dashboard, Message Center, API and Channels (Website Messenger).